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Store Policy

Customer Care

We are dedicated to delivering our services with the utmost care, consideration and proficiency, with the individuals needs at the heart and centre of every stage.

Information and tools provided on this website or blogs should not be used as a substitute for your medical advice; always consult your primary medical practitioner. Any use of information provided within this website or blog’s is at the client’s discretion and risk. Neither Anastasia or her company can be held responsible for any loss, claim or damage arising out of the use, or misuse, of the suggestions made, the failure to take medical advice or for any material suggested within this website, blog or on third party websites.

The client is the sole decision-maker in the counselling coaching process. Any and all actions resulting from the coaching sessions are the responsibility of the client. The client releases the coach of all liability pertaining to the services rendered in the counselling coaching relationship.

Privacy & Safety

What information do we collect?

When placing an order or filling out a form on our site, as appropriate, you may be asked to enter your name, postal address or email address. You may, however, visit our site anonymously.


What do we use your information for?

Any information we collect from you may be used in the following ways:

To personalize your experience. Your information helps us to better respond to your individual needs.

To improve our website. We strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service. Your information helps us to more efficiently respond to your customer service requests and support needs.

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as timely company news and announcements regarding related products and services. Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

To administer a contest, promotion, survey, or other site feature.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Refund Policy

Due to the nature of digital data there are NO returns or refunds allowed. All transactions are final. To reschedule bookings please contact us before 48 hours of scheduled appointments. Please see return details at the back of delivery packages for returns on manufacturing issues regarding merchandise products. For all autographed books please send email or send a message on the contact page for any queries.

We do not store credit card details, nor do we share customer details with any third parties. 

Accepted Payment Methods

- Credit / Debit Cards

- Offline Payments 

Payment Methods
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